HOW TO TRANSFER YOUR GENERIC DOMAIN
To transfer from a generic domain (.COM, .ORG, .NET, and many others), do the following:
1 - CONFIRM THAT YOUR DOMAIN NAME CAN BE TRANSFERRED
There are cases when you cannot transfer a domain to another registrar. This can happen under the following circumstances:
- Domain is less than 60 days old: If the domain you are trying to transfer was registered less than 60 days ago, the request will be automatically declined by the current Registrar. Domain was transferred less than 60 days ago:
- A Domain name cannot be transferred to another Register within 60 days of a previous transfer.
- Domain is in Redemption Grace Period or Pending Delete: If the domain name is in any of these states it cannot be transferred.
2 - DISABLE ALL PROTECTIONS IN YOUR FIELD
Disable any protections that are active in your current Registrar's Control Panel before downloading. They will be automatically reactivated after the transfer.
Confirm that protections commonly referred to as Theft Protection or Lock are not active on your domain. If your domain is in the Locked state or has any other active protection, the domain transfer will fail. Also confirm that you do not have active protections intended to hide or mask the domain holder's name and email address. These protections may have names like Privacy Protection or Private Domain Registration.
3 - GET EPP CODE
Known as the EPP Code, Authorization Code or Transfer Secret, this code is a password assigned by the Registrar at the time of domain registration. This is an extra security measure to ensure that the domain can only be transferred by its owner.
Typically, your Domain Transfer Secret can be found in the Domain Admin Panel provided by your current Registrar. If you cannot find it you should contact your Registrar's support team to obtain it.
4 - Once you have confirmed that your domain meets the conditions for it to be transferred and that you are in possession of the EPP Code you can send us the code that we will handle the process.